How can I reschedule my course to another date?

As long as you are rescheduling your booking more than 3 days before your course, you can reschedule your booking to another date through your student portal!

In your student portal, you will see the option to move your enrolment to another course within the course details page, under the support section. This may not be available on all enrolments as it will depend on the nature of the original enrolment, Training Provider policy and number of days prior to the course start.

If you require a move and the self service option is not available, or are looking to reschedule your course less than 3 days before your course date, please email us at admin@rtstraining.com.au and we can help you out.

When rescheduling, you can move to a course of the same type or another course type. The available courses will be displayed within the move wizard.

To commence a move, select the “move enrolment to another course” button from the course information page in the support section.

You will be asked to confirm your intention to move before proceeding to the wizard

By default the filter will show upcoming courses of the same type, however you can select the filter to locate a different course type and other options:

Once you locate the course you wish to move to, select the arrow on the line of that course.

The system will then present a summary, including any additional fees that are applicable.

Once finalised, you will receive a confirmation email and be prompted to confirm your enrolment details for the new course.