Avoid this place if you want to avoid a massive headache. They are only interested in making money.Very inflexible, system wouldn't let me complete online training as I had done it previously.I arrived on the day and was turned away, was unable to complete practical and sort theory later, even though I'd previously completely the course multiple times.Rude staff onsite too, wouldn't even hear me out, just repeated the same sentence, cutting me off.Showed them their own documentation which states that at the trainer’s discretion online training can be completed up to 60 days post practical course but still weren’t willing to let me do my assessment.Unable to refund. Unable to rebook without calling call centre. Would have to pay again.When previously completing training here, the practical component was poorly run with no attention to detail and several people performing poor CPR technique still approved. Only attempted to return here due to promise of 1 hour courseDon’t use this place. More hassle than its worth