Mental Health Support For First Responders 11244NAT

Course Dates and Times

Customer Reviews

Moe Zolanvar ★★★★★ I completed my First Aid + CPR with RTS training. The quality was great, the trainer, Jess, was very professional and clearly had an in depth knowledge of the topics she covered. The session ran smoothly and efficiently. My certificate arrived in my inbox in less than 2 hoursbdespite it being a bank Holiday weekend, impressive. Would highly recommend 👍Natalie Langford ★★★★★ Completed the refresher CPR training with RTS training group. Found their mixed online and face-to-face course easy to understand, facilities and equipment were hygienic and clean and trainer was friendly and knowledgeable. Would recommend.Stef van den Hoek ★★★★★ Very efficient and thorough CPR course. Adam was upbeat and on point.It’s great to have an online learning piece so the contact time is mostly assessment.Alexandre Teissier ★★★★★ Just did my CPR and Remote first aid with RTS. By far the best experience I had. Thought it would be a long boring day...it wasn't. Very dynamic course, with in the end a lot of fun (the scenarios at the end were really cool) and learned a lot, feeling more confident. The combo with the online learning is just the best, you do it on your own time schedule, and the videos are very clear and again...not boring. Highly recommend RTS, we had Natalie who was just perfect!David Lantzke ★★★★★ My first training experience at RTS for the first aid and CPR certification was a very positive one. The trainer was bubbly, helpful and informative, and asked in my view the right balance of questions, always probing the class for feedback and responses. Training equipment was in good working order and facility was spacious.Montana Falloon ★★★★★ Genuinely one of the best refresher courses I have been to. The instructor was super lovely and made the experience enjoyable. The course was super engaging, which is often hard to do with a class full of people who have done CPR courses several times. I was super impressed with the equipment, having the lights on the half mannequins to let you know how you're tracking with pace and depth and having the manual resuscitation bag to ensure that you can replicate breaths even during COVID times. It was also beneficial to have the full sized body bags to practice recovery position. Overall very enjoyable and impressed with the whole experience.Bush Willoww ★☆☆☆☆ I was scheduled to attend a CPR course but was sick with Stomach ache on the day of the course. I requested to have my training done on a different day and the customer service team were quite rude and told me I would need a 2 day notice to reschedule. This is unacceptable that I would be losing my money and would have to rebook again.Please look for other places that offer a better refund policy should you need it!Clive Bushby ★★★★★ Did my CPR/LVR refresher with RTS yesterday. Super efficient way to go with the on-line theory, and hands on practical demo and assessment. Presenters were excellent and inclusive and covered everything that needed to be done, and then some, in a couple of hours. Probably the best course of this type I have done so I would highly recommend this group.Bas Siputro ★★★★★ I have been doing CPR training for the past several years and this was by one of the best experiences. The online videos were easy to watch and understand and contained all the critical information we need. The online assessment was comprehensive and again covered the essentials and made sure you understood the material. The face-to-face assessment took less than a couple hours of my time - again, covered everything necessary, the trainer made sure we all knew the material, practical and the assessments were thorough and easy to follow. I will be doing this course again for all my CPR Refreshers.J K ★★★★★ I have been doing CPR training for the past 6 years and this was by far the best experience. The online videos were easy to watch and understand and contained all the critical information we need. The online assessment was comprehensive and again covered the essentials and made sure you understood the material. The face to face assessment took less than an hour of my time - again, covered everything necessary, the teacher made sure we all knew the material and the assessments were thorough and easy to follow. I will be doing this course again for all my CPR Refreshers.Yul TL ★★★★★ I had my CPR refresher course with them, did some online pre-course training then attended face-to-face accessment for about an hour. I love this system as it saves some time for busy people like myself. It was a very good experience, very efficient, the educator (with pink hair, sorry I forgot her name) is very lovely and engaging. I will recommend this place to my friends and colleagues.Jordan Keightley ★★★★★ Loved my CPR refresher course at RTS training. The educator was super friendly and a really effective educator. She kept us on track and engaged for the whole hour, and included loads of discussion between the group to keep us involved and to prevent us from spacing out. Definitely recommend!Tony Rutter ★★★★★ This is THE place for workplace training. Good online content and then face to face time is kept to a minimum. Ideal for getting the guys training scheduled before the work day. The new simulator for LV Rescue is much more realistic. I will be telling anyone who asks to head to RTS for CPR and LVR annual training. Thanks 10/10Sacha Dewit ★★★★★ Have used this company several times to requalify for my CPR. Knowledgeable trainers who manage to make the face to face part fun. Well priced. Definitely coming back again next year!Grace Orr-Young ★★★★★ Great course and extremely efficient. The online learning is comprehensive and the assessments are quick and relevant. Will be doing CPR refreshers here every year!MIRIAM MENDOZA ★★★★★ As international Student, I was looking for renew my documents and trainings on time, without wait for a long time to be able to complete something that seems complicated + school + work. Well, the instructors know what they are doing and my purchase experience was easy, cheap, and I had my certificate the same day . So, I definitely will renew it here next year. Just "CPR Training" take your time (1 hour max) to watch the online pre-assessment and that's it.Ben Briggs ★★★★☆ One of the better places that I have done first aid & CPR related training at. The trainer was good and they try your best do give you quality training.Katie Rebekah ★★★★★ Shout out to Alicia who, pardon the pun, completely breathed life into teaching First Aid! Courses like First Aid and CPR aren't particularly 'exciting' for anyone, but Alicia's fresh approach, knowledge and bubbly presentation of the course really brought it to life and kept students engaged and informed. Can't recommend her enough! The course itself was a few hours of theory online and then a few hours of practical assessment in person - really convenient. Thanks guys!AC6059 ★★★★★ Although odd location the email sent out prior to course gave clear instructions on available free parking and directions. Offices were clean, all staff friendly and thoroughly enjoyed the CPR refresher by Casey Malone - very efficient with getting through the contents and demonstrations. Certificate came out within an hour and will come back again. Cheersmichael meehan ★★★★★ Best CPR and LV Rescue training course I have attended. High energy, on point conversations make the training engaging and fun.Tip - type RTS training into maps not the address, easier to find.Shane Jager ★★★★★ I've participated in multiple LVR/CPR courses and this establishment is now number 1 on my list.1. Straight to the point no nonsense training.2. Professional staff.3. Plenty of equipment and space.4. Plenty of parking.5.Early start times which is a great option.I would recommend enrolling your staff or yourself through this company.Allan Caldwell ★★★★★ I completed my Provide first Aid and CPR with Alicia on Friday 1/10/2021. I found the session extremely informative. Alicia was very knowledgeable, approachable and she supplied lollipops. Online learning was very easy to follow and learn from. Highly recommend RTS Training Group to everyone wanting to learn First Aid and CPR.Jessie Atkins ★★★★★ I attended the CPR refresher course and everything was so smooth and professional. The trainer took us through everything we needed to know and I learnt a couple of things I had never heard of before. Will definitely go back for my next yearly refresher!Isaac Oware ★★★★★ I am proud of RTS Training Group. I had the opportunity to refresh my first aid and also CPR course. I also give thanks to Casey for her time and passion to equip me with the necessary current learning skills. She teaches with passion and able to reach people with English as their second Language. Casey also respect diversity and teach with wisdom and knowledge. I therefore entreat all those who are looking forward to complete their first aid and CPR course, to register with RTS Training Group. They are the best in WA.

Course Delivery Mode and Assessment Information

Course Delivery Mode:

Online learning followed by face to face assessment.

Online Component

This self-paced online component takes around 2 hours to complete, depending on your level of experience. It covers the theory components of the course through a series of video and online theory questions. You may choose to complete this during one or a number of sessions. You can also review the online theory after the course if you wish. We recommend that this component be completed using Google Chrome.

Please be aware that the online component must be completed prior to attending the face to assessment.

Face to Face Assessment

This part of the course will take around 2 hours to complete. During this time you will cover the following assessment areas.

Performance tasks and Practical scenarios: 

• Individuals undertaking this course will be expected to complete both written and practical assessment tasks.

Student Handbook

https://allenstraining.com.au/s/Student-Handbook-FEB20.pdf

USI Information

From 1st January 2015, it is a government requirement to have a Unique Student Identifier Number (USI) for all nationally recognised courses that you attend.

It is free and easy for you to create your own USI online.

Click below for assistance and information on how to obtain your USI.
CLICK HERE

Award Issued

The following units will be included in your certificate:

• • 11244NAT – Course in Mental Health Support for First Responders
  • NAT11244001 – Develop knowledge of mental health support for first responders
  • NAT11244002 – Provide mental health support to first responders

This Certificate is issued by our Training Partner, Allens Training RTO #90909

Important Information on The Day of Your Course

To ensure you can successfully complete your practical training we ask the following:

• Arrive 10 minutes prior to the course start time. (Please note that if you arrive late you will not be able to attend the course).
• Wearing appropriate attire.
• Including enclosed shoes, pants and shirt.
• Verify your USI.
• Achieve 100% completion of the online learning material.
• Provide photo ID upon entry.

If the student does not meet the above requirements, they will be unable to attend the practical training.

Making Changes to your booking

We understand there are times when you may need to make a change to your booking. If this is the case please get in touch with us via email, admin@rtstraining.com.au

For all requested booking changes, more than 48hrs (2 business days) prior to a course, no rebooking fee will apply. If the request is less than 48hrs (2 days) prior to a course no changes, including refund requests can be  made.

All requested changes to a booking must be made in writing.

In the event of a cancellation request by a customer, a voucher will be issued to the value of the amount paid. This voucher can be used to book any future courses with us.

Corporate and group bookings